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Troubleshooting School of Medicine Box Sync Setup

Jeff Barkow -

If Box Sync says Unable to Connect to Box:


1. Close Box Sync and then reopen


    - Windows: use Task Manager (Ctrl-Alt-Del)

    - Mac: use Force Quit Applications (command-option-esc)


2. Verify your email address and click the Log In button

3. Install OPSWAT gears if you haven't already

4. ***Right click*** the Download verification file button and click Save target as...

5. Save and **open** the verification file

6. Wait at least ten seconds, click Ok, I've opened it

7. Click Stanford University

8. Authenticate with your SUNet ID and password

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